No prior authorization is needed to return books to NCEA for credit providing the procedures below are followed:
- An invoice or packing slip must be included with the return. Credits for returns are processed back to the original invoice number.
- All publications must be in resalable condition. Books returned with stamps, marks, stickers, etc., in or on the book will not be accepted for credit or refund. Damaged or shelf-worn copies will not be accepted. Shipping charges are nonrefundable.
- All returns must be received within 365 days of the original invoice date. A request for an extension of return privileges must be in writing. Returns must be shipped prepaid to:
Attention: Product Returns
1005 N. Glebe Rd.
Arlington, VA 22201
If you have any questions about this policy, please feel free to call us at (800) 711-6232.